Live Smart.   Live Healthy.
  

Vision, Mission and Values

Our vision is to be the health plan of choice for Montanans.

Our mission is to help people lead healthier lives.


Our values include:


Better Health:
  We develop ourselves and others by continually improving health through all aspects of physical and mental well-being. 


Service:
  We are committed to customer service excellence.  We are attentive to detail and accuracy and we look for improvements continuously.  We monitor quality levels, find the root cause of quality problems, and own/act on quality problems.


Collaboration:
  We work well with others and display team-oriented behaviors in all our interactions; we actively work to create a win-win environment, and we treat customers and other partners with respect.


Innovation:
  We generate new ideas and challenge the status quo.  We support change, solve problems creatively, and encourage creativity in others.   


Caring:
  We actively demonstrate concern for others, and we show respect for our customers, coworkers, and business partners.   


Integrity:
  We deal with others in a straightforward and honest manner.  We are accountable for our actions, we maintain confidentiality, and we behave in a manner consistent with the company's Code of Business Ethics and Conduct.    

Blue Cross and Blue Shield of Montana serves the residents and businesses of Montana.
® Registered Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.
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