Welcome to the Web Desk!
If you have questions about your health plan benefits, providers or other services, please visit our Frequently Asked Questions (FAQ) or go to Contact Us for current phone numbers and addresses.
Technical questions or problems with the website?
Email WebDesk@bcbsmt.com
Check out the following guidelines:
Make sure you are running the latest version of Microsoft Internet Explorer.
At a minimum, you must have Internet Explorer or Netscape version 4.0 or higher. However, our experience is that the site performs best when using the latest version of Microsoft Internet Explorer. If you are not running the latest version of your World Wide Web browser, this may cause unexpected display or functionality problems. The latest version of Internet Explorer is available for free on the Microsoft site. Click on this button to download the application. If you have trouble viewing PDFs, click here for some tips.
Check your screen size and resolution.
This site is best viewed at resolutions of 800 x 600 or higher. To access your screen resolution on a PC:
- Click the Start button
- From the Start menu, choose Settings, then click Control Panel
- Double-click Display
- Click the Settings tab
- Adjust the Desktop Area slider to the desired resolution
To view the PDF documents on this website you will need to download and install Adobe Acrobat Reader. 
It is available for free on the Adobe website. Another hint is to clear your browser's cache to ensure that you're seeing the latest version of the site. To clear your browser's cache in Microsoft Internet Explorer you need to:
- Launch your browser, Select Tools, choose Internet Options
- Click Delete Files,then click OK
- Then, Click Settings, select Every visit to the page, click OK, then click OK again
If text is not aligning properly, check to make sure that your browser is set to display a "medium" text size. To check browser text settings:
- Launch your browser, Select View, choose Text Size
- From the pop-up menu,make sure that Medium is designated with a black dot beside it.
If your problem persists or was not addressed here, email WebDesk@bcbsmt.com.
Thank you.
