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Member News and Helpful Information


BCBSMT is pleased to offer you more online services than ever before.  Take a few minutes to become a registered member.  It's quick and easy and can be done online.  As soon as you submit your registration, you will have access to your personal information as well as other services such as:

  • Ordering a replacement ID Card
  • Generating a Claims History Report
  • Verifying Privacy Authorization information
  • More things are coming, so register today!  

Member Rights and Responsibilities

As a Blue Cross and Blue Shield of Montana member, you have the right to:

  • Receive information about your health benefit plan and the names of participating health care providers
  • Be treated with respect and dignity 
  • Expect that records and conversations are kept confidential
  • Participate with health care providers in decision-making regarding your health care
  • Voice complaints or appeals about the plan, health care providers, or the care provided

As a Blue Cross and Blue Shield of Montana member, you have the responsibility to:

  • Provide, to the extent possible, information that Blue Cross and Blue Shield of Montana and health care providers need to manage your care
  • Follow the treatment plans and instructions for care you have agreed upon with your health care providers

If you have any questions, call a Service Team Representative at 1.800.447.7828 or email webdesk@bcbsmt.com  

Blue Cross and Blue Shield of Montana serves the residents and businesses of Montana.
® Registered Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.
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