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BCBSMT Provider Manual

The BCBSMT Provider Manual is updated quarterly and explains how to submit claims, an explanation of the payment process, and a wealth of other information.  If you have any questions or did not find the information for which you were searching, contact a Provider Network Representative at:

Phone: 1-800-447-7828, extension 3600

email: HCS-X3600@bcbsmt.com

The BCBSMT Provider Manual - Updated August 2008
Download the Entire BCBSMT Provider Manual PDF 13,672kb

Table of Contents PDF 27kb

Chapter 1:
Contact and Administrative Information 
PDF 42kb
Chapter 2: 
Online Services PDF 41kb

Chapter 3:
Benefit Management
PDF 33kb

Chapter 4: 
BCBSMT Medical Claims 
PDF 307kb

Chapter 5:
Administrative Programs
PDF 1,464kb

Chapter 6:
BlueCard® Out-of-State Claims
PDF 165kb

Montana CHIP members are eligible for the BlueCard program! Submit ALL out-of-state Blue Cross Blue Shield claims to BCSBMT.


Chapter 7:
Pharmacy Benefit Program
PDF 31kb

Chapter 8:
Managed Care
PDF 97kb

Chapter 9:
BCBSMT Dental Claims
PDF 32kb

Chapter 10:
Payment and Appeals Process
PDF 114kb

Chapter 11:
Coordination of Benefits
PDF 30kb

Chapter 12:
Hospital Claims 
PDF 36kb

Appendix A : Provider Forms PDF 4,940kb
BCBSMT CAI Manual
The BCBSMT Claims Accuracy Initiative (CAI) Provider Manual PDF 134kb lists services and code-to-code relationships affected by clinically oriented claims processing software. Also included are Assistant Surgeon Codes Allowed. PDF 21kb


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