For routine benefits, eligibility, and claim questions, call Customer Service at 1.800.447.7828.
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For new provider contracts and general provider contract questions, BCBSMT provider ID number and NPI questions, credentialing and re-credentialing status, provider roundtable meetings, and complex claims issues beyond the scope of Customer Service, call Network Management at 1.800.447.7828 (toll free) or 437-5000 (local), Extension 6100, or email HCS-X6100@bcbsmt.com.
To schedule provider education sessions or to discuss terms of your contracts, call our Provider Account Consultants at 1.800.447.7828 at the following extensions, or email them at the email address indicated:
Christy McCauley, Extension 6068, Christy_McCauley@bcbsmt.com
Jenifer Sampson, Extension 6121, Jenifer_Sampson@bcbsmt.com
Julie Sakaguchi, Extension 6122, Julie_Sakaguchi@bcbsmt.com
Susan Lasich, Extension 6223, Susan_Lasich@bcbsmt.com
Health Care Management
Contact our dedicated team of professionals to learn more and enroll in our health care management programs.
For non-converted members:
- Phone: 1.800.447.7828
- Case Management: Ext. 6235
- Healthy Wonders Maternity: Ext. 6235
- Utilization Management: Ext. 6230
- Fax: 406.441.3026
For converted members:
- Medical Case Management: 855.313.8908
- Special Beginnings/High Risk OB: 800.441.9188
- Condition Management: 855.313.8912
- Utilization Management: 855.313.8914
- Behavioral Health: 855.313.8909