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Provider Online Services

Provider Online Services, is just a few keystrokes away.  Utilize our Provider specific Frequently Asked Questions database, and find provider policies and manuals, credentialing information, and prior authorization information on the left navigation bar.  You can also learn about industry best practices and BCBSMT news and reports. 
 
Registering for Provider Online Services allows
secure access to all of these special features: 

  • Self registration for office
  • Add and maintain office staff user accounts
  • Verify patient eligibility and benefits 
  • Access patient claim information 
  • Submit requests for eligibility, benefit, and claim details about members covered under other Blue plans and Federal Employee Program (through Blue Exchange/FEP) 
  • View claim status for Medicare Supplement, BlueCard® and Federal Employee program members directly from BCBSMT
  • Access your provider claim register (PCR) in a searchable PDF format
  • View patient prior authorization and referral requests submitted for or by your office  
  • Submit provider demographic updates and service location information directly to Provider Health Care Services
  • Download fee schedules and payment policies 

Download the Quick Reference Guide to help you navigate through our post login features!

 Provider Online Services Quick Reference Guide (Revised 9/1/09

Provider Registration

You must register the main BCBSMT Provider Number or NPI number located on the front page of the Provider Claim Remittance (PCR) you receive from Blue Cross and Blue Shield of Montana. If you receive more than one PCR, you must register each Provider Number separately.

Provider Online Registration Form


Step One: Create an Office Administrator Account

Simply submit your provider information using the self-registration form linked below. All fields are mandatory.

The Office Administrator Account will allow you to:

  1. Access patient information  
  2. Register your employees as Office Staff Users to permit them access to your patient information 
  3. Maintain your employees' access by adding or deleting users 
  4. Reset Office Staff Users' passwords 
  5. Assign Office Staff Users the Office Administrator role to allow them to also register and 
  6. Maintain other Office Staff User accounts
  7. Submit provider demographic updates and service location information directly to Provider Health Care Services

Step Two: Create Office Staff Users

To register your employees as Office Staff Users, you must be logged in as the Office Administrator.
Choose Create Office Staff Users and enter all required fields. You must create a unique User ID for each staff member. Once you submit the registration, you will receive a confirmation message that includes their one-time activation code/password.

The first time Office Staff Users log into the site, they will be required to create a Challenge Question and Answer and accept our Terms and Conditions in addition to creating a new password. They will immediately gain access to your patient information.

 
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Provider Registration