Health Summary Now Available in iExchange®

Aug. 31, 2015

We are continuing to make enhancements to iExchange, our online benefit preauthorization tool. For example, you can use this tool to obtain a Health Summary, which is a modification of the Patient Clinical Summary offered previously. The Health Summary is derived from claims and other data and may include member details, chronic and acute conditions, health status measures, medications, lab tests/procedures and visits. Compared to the Patient Clinical Summary, the Health Summary offers you a more updated view, with enhanced information that is delivered in near real-time.

To learn more about the Health Summary, as well as using ICD-10 in online benefit preauthorization requests, please join us for an iExchange ICD-10 Enhancements webinar. Select your preferred date and time from the list below to register now.

Please note that the fact that a guideline is available for any given treatment, or that a service has been preauthorized/pre-certified is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility and the terms of the member’s certificate of coverage applicable on the date services were rendered.

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