Overpayment Recovery Activities
Blue Cross Blue Shield of Montana makes every attempt to ensure accurate, timely payment of claims. However, mistakes do occur and claims that have been incorrectly paid may be eligible for recovery.
In the coming months, providers may see overpayment refund activities increase.
Please refer to our website for more information.
You can also contact your Provider Network Representative if you have questions or concerns.
- Christy McCauley, 406-437-6068, Christy_McCauley@bcbsmt.com (West region)
- Leah Martin, 406-437-6162, Leah_Martin@bcbsmt.com (West region)
- Floyd Khumalo, 406-437-5248, thamsanqa_F_khumalo@bcbsmt.com (Central region)
- Susan Lasich, 406-437-6223, Susan_Lasich@bcbsmt.com (East region)
- Troy Smith, 406-437-5214, Troy_Smith@bcbsmt.com (East Region)