HMK-CHIP Claims Administration Changes Effective October 1, 2020

Dec. 04, 2020

Effective October 1, 2020 the administration of the HMK-CHIP has changed the claims administration for Durable Medical Equipment, Prosthetics, Orthotics, Medical Supplies Providers (DMEPOS), and Hearing Aid benefits.

Effective October 1, 2020, the administration of the HMK-CHIP durable medical equipment, prosthetics, orthotics, and medical supplies (DMEPOS) benefit moved from Blue Cross Blue Shield of Montana (BCBSMT) to Conduent and Mountain-Pacific Quality Health (MPQH). HMK-CHIP DMEPOS services will be administered in the same manner as Medicaid.

Effective October 1, 2020 the administration of the HMK-CHIP hearing aid benefit moved from Blue Cross Blue Shield of Montana (BCBSMT) to Conduent and the Department of Public Health and Human Services (DPHHS). HMK-CHIP hearing aid services will be administered in the same manner as Medicaid.

BCBSMT will process claims for HMK-CHIP DMEPOS and hearing aid services with a date of service on or prior to September 30, 2020.

For claims questions or additional information, contact Montana Provider Relations at (800) 624-3958 or (406) 442-1837 or email MTPRHelpdesk@conduent.com.

Visit the Montana Healthcare Programs Provider Information website at https://medicaidprovider.mt.gov Learn more about third-party links