EXL Health to Review Complex Claims July 1, 2021

May. 10, 2021

Our post-payment reviewer of complex claims is changing. Starting July 1, 2021, EXL Health will conduct post-payment reviews of complex claims from providers and facilities on behalf of Blue Cross and Blue Shield of Montana (BCBSMT). EquiClaim, a Change Healthcare Solution, won’t conduct reviews of complex claims filed after June 30.

This means that for claims filed after June 30, EXL Health will contact you if your claim was incorrectly paid.

EXL Health will review claims for:

If a claim is determined to be reimbursed incorrectly, EXL Health will tell you how to repay the funds or appeal the decision. BCBSMT may recoup payment for any claim that doesn’t meet our policies. For more information, refer to our Provider Manuals.

Questions? Contact your BCBSMT Network Representative.

EXL Health is an independent company that has contracted with BCBSMT to provide medical claim audits for members with coverage through BCBSMT.

EquiClaim, a Change Healthcare Solution, is an independent company contracted with BCBSMT to provide medical claim audits for members with coverage through BCBSMT.

BCBSMT makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.