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Send us a question or request more information. Our team is here to help you get a 2020 health care plan for yourself or family.

Tab One Ask Question

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Please fill out the form below and a licensed agent will contact you to help answer your questions.

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Tab Two Request Brochure

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Please fill out the form below and we will send you information about our health insurance plans.

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If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

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Tab Three Request Agent

Online Agent Request Form

Please fill out the form below and a Blue Cross and Blue Shield of Montana authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

Please select the product you are interested in

Individual and Family Products Medicare Plan Options (Medicare Advantage, Medicare Supplement, Part D)

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Tab Four Call Us

Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-855-594-1515
Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT

Customer Service:
1-855-258-8471
Calls may or may not be answered inside the United States.

Monday – Friday: 6 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

New to Medicare or Need Help Shopping for a Plan?

Call us at 1-866-940-3022 TTY 711

We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

What is a Point of Service (POS) Plan?

A Point of Service plan, or POS, is a health plan that uses certain doctors and hospitals, called your POS provider network. A POS plan has a lower premium than a PPO plan, but still provides options for choosing health care providers. These added choices may give you more flexibility when you need care.

POS plan features:

You’ll choose a primary care physician (PCP) from the POS network to manage your health care needs.
You’ll have a lower deductible and coinsurance if you see a provider in the POS network.
You can see an out-of-network provider, but you will pay more of the bill.
Emergency services are covered at the highest benefit level whether the provider is in the POS network or not.
For the few covered services not available within the POS network, you may see an out-of-network provider at the in-network benefit level.
You don’t need a referral to see a specialist. But make sure your PCP knows of the providers in this network.

Is a POS right for you?

When shopping for a health plan for you and your family, ask these questions to see if a POS may be right for you:

What type of health care do I expect for the coming year?
Are the doctors and hospitals I use now, and may need in the future, in the POS network?
If not, am I willing to see different providers so I have a lower monthly premium?
Which POS plans are available, compared with the broader PPO networks?

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