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Blue Cross and Blue Shield of Montana Headquarters

560 N. Park Avenue
PO Box 4309
Helena, MT 59604-4309

1-800-447-7828
1-800-253-4091 (TTY)
Note: For medical emergencies, call 911 or your physician first.

Office Hours: Telephone

8:00 a.m. – 6:00 p.m. Monday – Friday

Office Hours: Walk in

8:00 a.m. – 5:00 p.m. Monday – Friday

Make a Payment

Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on the back of your ID card or on this page:

Individually Purchased Products

Under 65 Customer Service
(Existing members with health insurance plans)
855-258-8471
M – F, 6am – 7pm MT
Sat, 7am – 4pm MT
Sun, Closed
Over 65 Medicare Supplement Customer Service 855-520-1577
Over 65 Medicare Advantage Customer Service 877-774-8592

Employer Sponsored Group Products

Members of employer purchased policies, call the customer service toll free number on the back of your ID card.

Human Resources

Human Resources Inquiries 866-977-7378

District Offices

Billings
2180 Overland Avenue, Suite 103
P.O. Box 80826
Billings, MT 59108
800-539-5628
Bozeman
1283 N. 14th Street, Suite 102
P.O. Box 326
Bozeman, MT 59771
888-447-3644
Butte
49 N. Main Street, Suite D
P.O. Box 766
Butte, MT 59703
800-635-5912
Great Falls
600 Smelter Avenue NE
P.O. Box 5004
Great Falls, MT 59403
800-826-5802
Kalispell
125 Commons Way, Suite 2
Kalispell, MT 59901
800-858-1187
Missoula
3819 Stephens Avenue, Suite 202
Missoula, MT 59801
800-351-6622
Helena
560 N. Park Avenue
Helena, MT 59604
800-438-2268

Claims and Correspondence

Mail to:
Blue Cross and Blue Shield of Montana
P.O. Box 7982
Helena, MT 59604

Supplier Registration

Supplier Registration 

If you are interested in conducting business with Blue Cross and Blue Shield of Montana, this link takes you to our Supplier Registration Portal.

Federal Employee Program

Blue Cross and Blue Shield of Montana
P.O. Box 7982
Helena MT 59604
1-800-634-3569
Website: www.fepblue.org 

Office Hours

9:00 a.m. – 5:00 p.m. Monday–Friday

Media and Public Relations

Blue Cross and Blue Shield of Montana
560 N. Park Ave
PO Box 4309
Attn: Corporate Communications
Helena, MT 59604-4309
406-437-6195
Email: John_Doran@bcbsmt.com

Office Hours

8:00 a.m. – 5:00 p.m. Monday–Friday

Provider Relations

Blue Cross and Blue Shield of Montana
560 N. Park Avenue
PO Box 4309
Helena, MT 59604-4309
1-800-447-7828, Ext. 6100
Email: hcs-x6100@bcbsmt.com

Office Hours

7:00 a.m. – 5:00 p.m. Monday–Friday

Marketing and Sales

Blue Cross and Blue Shield of Montana
560 N. Park Avenue
PO Box 4309
Attn: Marketing Department
Helena, MT 59604-4309
1-800-438-2268

Office Hours

8:00 a.m. – 5:00 p.m. Monday–Friday

District Offices

View a complete list of our district offices.

Where to Submit Applications

Submit completed applications to address designated on form, if address not identified submit to:

Blue Cross and Blue Shield of Montana
560 N. Park Avenue
PO Box 4309
Helena, MT 59604-4309

Fax: 406-437-7848

Where to Submit Premium Dues

Members

Coverage is not through employment (individual insurance) submit to:
Blue Cross and Blue Shield of Montana
PO Box 660858
Dallas, TX 75266-0858

Coverage is through your employment (group insurance) submit to:
Blue Cross and Blue Shield of Montana
PO Box 8006
Helena, MT 59604-8006

Employers

Submit premium dues for your group health plan to:
Health Care Service Corporation
PO Box 731428
Dallas, TX 75373-1428

Send Overnight Payment Deliveries to:
JP Morgan Chase (TX-0029)
Health Care Service Corporation #731428
14800 Frye Road, 2nd Floor
Fort Worth, TX 76155

Where to Submit Total Health Management Forms

Blue Cross and Blue Shield of Montana
PO Box 4309
Attn: Total Health Management
Helena, MT 59604-4309

Fax THM Forms to: 406-437-7848

For questions, email wellness@bcbsmt.com