Reminder: Use New Mailing Address for Paper Commercial Claims to Avoid Mail Delays

May 3, 2024

We announced new mailing addresses in November for faster claims processing and responses. Starting Oct. 1, 2024, mail sent to our previous addresses will be forwarded through the postal service to the new addresses. This will result in delays to claims processing and payment. To avoid delays, update your contact information for us if you haven’t done so and submit paper commercial claims to the new address:

Blue Cross and Blue Shield of Montana
PO Box 660255
Dallas, TX 75266-0255

Electronic claim submission is preferred and is your fastest path to payment. See our Claim Submission page for more information.

Forms updated with the new address are available to download, including the Claim Review, Corrected Claim, Additional Information and Requests for Recommended Clinical Review forms.

Other address updates are:

Medicare Supplement Correspondence
Blue Cross and Blue Shield of Montana
PO Box 660694
Dallas, TX 75266-0694

Medicare Supplement Claims
Blue Cross and Blue Shield of Montana
PO Box 660071
Dallas, TX 75266-0071

Behavioral Health Correspondence
Blue Cross and Blue Shield of Montana
PO Box 660240
Dallas, TX 75266-0240

Dental Claims
Blue Cross and Blue Shield of Montana
PO Box 660247
Dallas, TX 75266-0247

The dental claim form is updated with the new address.

See our Claim Submission page and the Contact Us page for more information.