Provider Correspondence Viewer is an online application accessible in Availity® Essentials that allows providers to view, download and save specific documents related to the NPI and Tax ID associated with your Availity Essentials registration.
Currently, the following documents and/or correspondence are accessible through PCV.
- Prior Authorization and Referral Decision Letters: Digitally view and download prior authorization and referral approval and denial letters for services requested.
- Note: Digital retrieval for these letters is not yet available for Medicare Advantage members.
- Risk Identification and Outreach (RIO): Initial outlier and follow-up outlier opioid prescriber letters.
How to access the Provider Correspondence Viewer:
- Log in to Availity Essentials
- Select Payer Spaces from the navigation menu and choose BCBSMT
- Within Payer Spaces, go to the Applications tab, then select the Provider Correspondence Viewer
For additional details, refer to the instructional Provider Correspondence Viewer User Guide.
Don’t have an Availity Essentials account?
Register today by going to Availity Essentials or contact Availity Client Services at 800-282-4548.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSMT. BCBSMT makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.