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Onboarding User Guide PDF Document

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You can join the BCBSMT provider network in the following easy steps:

Step 1 — Get Set Up

Before you join our networks or send claims electronically as an out-of-network provider, fill out the online Provider Onboarding Form . After you fill out this form, you will be assigned a BCBSMT Provider Record ID.

This form is necessary to perform an initial assessment to confirm your eligibility for participation. If you do not meet eligibility requirements, you will receive a notification letter from BCBSMT.

Step 2 — Complete the Contract

After you have been set up with a BCBSMT Provider Record, BCBSMT will forward you all eligible contracts. Sign, date and return the contracts with which you wish to participate. Forward completed contracts to BCBSMT at:

  • Email: (preferred method) or
  • Mail to:
    Blue Cross and Blue Shield of Montana
    Network Management Dept.
    P.O. Box 4309
    Helena, MT 59604-4309

Step 3 — Complete Credentialing

Once a Provider Record has been created, you will need to be credentialed.

  1. Credentialing Process for Physicians and other Professional Providers, register online and complete the CAQH Proview credentialing application, or if already, registered with CAQH, log in and update any outdated information.
  2. The online CAQH application, , can be completed at any time.
    • The BCBSMT credentialing process does not begin until after the Provider Record is created and you have submitted a complete CAQH application, including a signed contract and required documents.
    • The BCBSMT credentialing process takes an average of 45 days to complete.

    Note: Credentialing is one step of the Join Our Network onboarding process. A current, complete credentialing application through CAQH is a requirement to begin the credentialing portion of onboarding. A missing, incomplete, or outdated CAQH profile, or failure to release the profile to BCBSMT, will result in the discontinuation of the onboarding process if not completed or released within 45 days. If your request is discontinued for this reason, you will be required to re-start the Join Our Network onboarding process.

  3. Credentialing Process for Hospitals and other Ancillary Providers
    • A hard copy application will be sent to you with your contracts. Complete and return the application, along with the signed contract and requested documents to BCBSMT.


  • Ensure Your Montana Practice Address is provided and marked as the Primary Address
  • Ensure the malpractice Certificate of Insurance includes the individual provider's name
  • Ensure you have returned the signed contract

Step 4 — For participation in the BCBSMT Healthy Montana Kids (HMK) network, an additional provider enrollment and screening process is required.

Step 5 — Review Process

After we review your Provider Onboarding application, your signed contract and you complete the credentialing process, we will let you know if you are accepted into our networks. If you are accepted, you will receive a welcome letter with your enrolled network(s) and their effective date(s).

Step 6 — Get connected

Participation in all electronic options available to BCBSMT providers is strongly encouraged.