New ‘Message This Payer’ Option Coming Soon via Availity® Essentials 

May 3, 2022

Go DIGITAL and avoid the phone to resolve your claim inquiries online!

We will soon launch Message This Payer, a convenient electronic method to send secure messages to Blue Cross and Blue Shield of Montana (BCBSMT) for claim management questions. You will receive a secured message in response to your question within two business days.

Using this option will allow you the opportunity to…

  • Initiate a message to BCBSMT from the Claim Status tool
  • Monitor responses via a dashboard view
  • View and print conversations

For More Information

Watch for additional details and training, as well as upcoming Blue Review publications and News and Update articles.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSMT. BCBSMT makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.