July 1, 2025
As previously published in February 2025, we are upgrading financial systems to modernize our payment processing technology. The changes that were to occur in April are now scheduled for the week of July 7, 2025. As a reminder, here is a summary of the key information.
What’s changing: If you currently receive payment checks from Blue Cross and Blue Shield of Montana and are enrolled with Zelis Payments Network, you will receive payments by virtual credit card or Zelis ACH+ payments.
We’re also expanding the number of banks we contract with to distribute payments. This change helps ensure payments are made in the event of a possible systematic issue.
All electronic claim summary documents will be sent to your clearinghouse in PDF format.
What’s not changing: If you currently receive claim payments from BCBSMT via:
- Electronic Funds Transfer: No action is needed on your part
- Paper check and aren’t enrolled in the Zelis Payments Network: You will continue to receive paper check payments. However, we encourage you to enroll in EFT to expedite the claim payment process. Learn how to enroll in EFT at no charge on our provider website.
If you are enrolled for EFT and part of the Zelis Payments Network: You will continue to receive the electronic payment from BCBSMT. - If you are already part of the Zelis Payments Network and currently receive ACH+ or virtual credit cards: No action is needed.
Zelis Healthcare Corporation is an independent company that provides administrative services to BCBSMT. BCBSMT makes no endorsement, representations, or warranties regarding third party vendors and the products and services they offer.