Member Letters Have A New Look

Jul. 17, 2019

Service request approval and denial letters have a fresh, updated look. Blue Cross and Blue Shield of Montana (BCBSMT) knows your time is valuable. We eliminated nonessential information to make member letters straightforward and simple. The new layout is now in color and includes symbols that are easy to understand. Both you and your patient can find the information you need fast. As always, you will be copied on member letters about service request approvals and denials. Keep a lookout for the redesigned member letters.