Oct. 25, 2019
Oct. 25, 2019
Beginning Jan. 1, 2020, you may notice new names and ID cards for two of our group Medicare plans. In addition to Blue Cross Medicare AdvantageSM plans for individuals, you may see the following new names for group plans offered by our members’ benefit administrators. While the plan names have changed, your experience as a provider will be the same. Members will have no change to benefits due to the plan name changes.
The new member ID cards will have a Customer Service number for providers and the new plan names.
It is important to check eligibility and benefits for each patient before every scheduled appointment. Eligibility and benefit quotes include membership verification, coverage status and applicable copayment, coinsurance and deductible amounts. The benefit quote may also include information on applicable benefit prior authorization/pre-renotification requirements. Ask to see the member’s BCBSMT ID card and a driver’s license or other photo ID to help guard against medical identity theft.
Checking eligibility and benefits and/or obtaining benefit prior authorization/pre-notification or predetermination of benefits is not a guarantee that benefits will be paid. Payment is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations and exclusions set forth in your patient’s policy certificate and/or benefits booklet and/or summary plan description. Regardless of any benefit determination, the final decision regarding any treatment or service is between you and your patient. If you have any questions, please call the number on the member’s ID card.