These complimentary online applications can be used to accomplish tasks and gain information. Some of the tools require registration through a third-party vendor portal, as noted — see our E-Commerce Connections menu for vendor registration details.
Availity® Attachments: Submit Predetermination of Benefits Requests Online
Attachments is an online tool in the Availity Provider Portal that allows you to submit electronic predetermination of benefits requests handled by Blue Cross Blue Shield of Montana (BCBSMT).
Authorizations is an online tool in the Availity Provider Portal that allows you to submit preauthorization requests handled by Blue Cross and Blue Shield of Montana (BCBSMT).
Availity Eligibility and Benefits
It is important to verify membership and check coverage details for every patient at every visit, before you administer treatment.
To obtain fast, efficient, detailed benefits information for Blue Cross and Blue Shield members, you can use Availity's Eligibility and Benefits tool. This free online tool can provide you with co-payment, co-insurance, deductible, and other important information.
Blue Distinction Centers®
Find facilities recognized for expertise in bariatric surgery, cardiac care, complex and rare cancers, knee and hip replacement, spine surgery, and transplants on the Blue Distinction website.
Claim Inquiry Resolution (CIR) Tool
Our Claim Inquiry Resolution (CIR) tool is available via a tab in our Electronic Refund Management (eRM) system. By providing a method for online assistance with specific inquiries on finalized claims, the CIR tool can help save your staff time by reducing the need for phone calls and written correspondence.
Claim Status Tool
The Availity® Claim Status Tool offers enhanced, real-time claim status functionality to help you manage and resolve claims processed by BCBSMT.
Clear Claim ConnectionTM
Clear Claim Connection (C3) is a free online reference tool that mirrors the logic behind BCBSMT's code-auditing software.* You can use C3 to help determine how coding combinations on a particular claim may be evaluated during the adjudication process.
Clinical Quality Validation (CQV) Application
Clinical Quality Validation (CQV) is a web-based application in the Availity® Provider Portal that allows providers to quickly comply with Healthcare Effectiveness Data and Information Set (HEDIS®) measures. Providers can electronically document their patient’s care and assessments to close quality HEDIS care gaps for BCBSMT members using CQV.
CoverMyMeds is an online tool for electronic completion and submission of benefit prior authorization (PA) requests for prescription drugs that are part of the Blue Cross and Blue Shield of Montana (BCBSMT) pharmacy PA program.
Electronic Claim Submission via Availity® Provider Portal
Availity’s Claim Submission tool allows providers to quickly submit electronic Professional (ANSI 837P) and facility, or Institutional (ANSI 837I) claims or encounters to Blue Cross and Blue Shield of Montana (BCBSMT), at no cost.
Electronic Refund Management (eRM)
The Electronic Refund Management (eRM) tool is designed to help simplify overpayment reconciliation and related processes. Among other features, the eRM tool provides:
- Single sign-on convenience
- Electronic notification of overpayments
- Online Inquiry/Dispute/Appeal functionality
- Option to deduct from future payments
- Pay by check capability
The eRM tool also includes a Claim Inquiry Resolution (CIR) function, which enables you to submit a variety of online requests for reconsideration on finalized claims.
Prior to accessing eRM:
- You must register with AvailityTM or the BCBSMT Secure Provider Portal.
- For Secure Provider Portal registration information, visit the Electronic Commerce section on our website at bcbsmt.com/provider.
- For Availity registration information, visit www.availity.com, or call Availity Client Services at 800-AVAILITY (282-4548).
Once you're registered…
- Log into Availity or the BCBSMT Secure Provider Portal and complete the online onboarding form.
- BCBSMT Secure Provider Portal users: click on the ERM link.
- Availity users: click on More from the main menu, and select Refund Management - eRM (BCBS).
- If you are unable to access this link, contact your Availity Administrator.
- For assistance or more information, email PECS@bcbsmt.com.
An eRM tutorial is available to show you how to navigate the features of the eRM tool. Log in at your convenience to complete the tutorial and use it as a reference when needed.
National Drug Code (NDC) Units Calculator Tool via Availity®
The National Drug Code (NDC) Units Calculator is a user-friendly online tool that allows providers to convert applicable classified or specified Healthcare Common Procedure Coding System (HCPCS) or Current Procedural Terminology (CPT®) codes to NDC units.
Patient Care Summary
The Patient Care Summary tool uses claim-based information to provide you with a consolidated view of a patient's health care history at the point of care. This electronic health record can help you identify gaps in care, missed prescription refills and possible drug interactions, and other "clinical flags" and treatment opportunities.
Patient ID Finder
The Availity® Patient ID Finder tool allows providers to obtain the BCBSMT patient ID number and group number by entering patient-specific data elements.
The remittance viewer offers providers and billing services a convenient way to view and help reconcile claim data provided by (BCBSMT) in the 835 Electronic Remittance Advice (ERA).
The AvailityTM Reporting On-Demand application allows users to readily view, download, save and/or print the Provider Claim Summary (PCS) and other reports online, at no additional cost.
Responding to Quality and Risk Adjustment Medical Record Requests Online via AvailityTM Provider Portal
The AvailityTM Medical Attachment tool allows providers to receive electronic quality and risk adjustment medical record requests from BCBSMT. Providers can upload and submit the necessary medical records to BCBSMT using the Medical Attachment option in the Claims & Payments menu through the Availity Provider Portal.
View Fee Schedules via Availity® (Professional Providers)
The Availity Fee Schedule viewer tool allows professional providers participating with BCBSMT to electronically request a range of up to 20 procedure codes and immediately receive the contracted price allowance for the patient services you perform.