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Contact Us

Have questions? We’re here to help.

Sales Inquiries

To learn more about our products and services, contact your agent, broker or consultant. Our Blue Cross and Blue Shield of Montana (BCBSMT) sales team will work with your representatives to present health insurance solutions to your organization.

Top Contacts for Existing Group Business

The following numbers are for our employer customers. BCBSMT members should use the numbers on the back of their member ID cards for service.

Group Membership and Eligibility Inquiries
1-855-346-2017

Small Group Account Management
1-800-281-0446 Option 3, then Option 1

Benefits, Claims and Member Inquiries
1-800-447-7828

Group Billing and Account Receivable
1-800-414-7147

Prescription Inquiries (Prime Therapeutics®)
1-800-423-1973

BlueCare DentalSM
1-866-739-4090

Blue Access for EmployersSM Help Desk

1-888-706-0583
Monday – Friday: 8:00 a.m. to 11:00 p.m. MT
Saturday: 8:00 a.m. to 4:30 p.m. MT

Our Mailing Address:

Blue Cross and Blue Shield of Montana
3645 Alice Street
PO Box 7982
Helena, MT 59604-7982