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Group Market Contacts for Producers

Producers who are already working with Blue Cross and Blue Shield of Montana and have group business can find the most common contacts here.

MEMBERSHIP

Eligibility and Support

If you work with a General Agent, submit all questions and/or business to your General Agent.

Producer Service Center

Contact the Producer Service Center for Administrative tasks like the following:

Producer of Record Questions  |  Book of Business Inquiries
Contracting  |  Licensing  |  Appointments
Commissions

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Online

Log in to BAP and select "Producer Services" for online request options.

Log in to you account
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Email

Send us an email

Email
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Phone Call

Monday through Friday: 8 a.m. to 4 p.m. MT. We re closed daily from 11 a.m. to 12 p.m. MT.

Call 1-855-782-4272

Billing & Payment Contacts

Get details for Online Bill Pay, our simple and secure method for employers to make payments quickly and accurately. For additional help, contact the following.

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Premium Payment Address

Blue Cross and Blue Shield of Montana
P.O. Box 650615
Dallas, TX 75265-0615

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Billing Inquiries

Call 1-800-414-7147
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Late/Overnight Premium Payment Address

Blue Cross and Blue Shield of Montana
ATTN: 650615
885 East Collins Blvd, Suite 110
Richardson, TX 75081

To avoid cancellation, provide overnight express tracking number to Group Accounts Billing at 1-800-414-7147.

Help Desk

Get Help with Your Account

The Internet Help Desk can assist with access, account resets and more for those with Blue Access for Producers or Blue Access for Employers accounts. If you need technical support for either secure portal, call us Monday through Friday, 6 a.m. to 9 p.m. MT, and Saturday, 6 a.m. to 2:30 p.m. MT.