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MOBILE

BCBSMT Text Messaging

We don’t want you to miss important information about your benefits and health coverage, that’s why we have the Blue Cross and Blue Shield of Montana text messaging program.

Woman holding mobile phone

TEXT MESSAGING

Receive Important BCBSMT Text Messages

Interested in participating?

You have 4 options for enrolling in the BCBSMT text message program:

1) You can provide your mobile phone number when you apply for coverage.

2) If you are a registered Blue Access for MembersSM user, you can enroll by logging in to your online account, going to the Preferences page and entering your mobile phone number.

3) If you are not a registered Blue Access for Members user: You can also opt in to receive text messages via our Preferences page.

4) If you use our mobile application, you can also opt in there. Simply log in to the mobile app and tap Settings and then Account Preferences to add your mobile number.

For all of these options, you’ll receive an initial text from us confirming your registration.

FAQS

Communicate With BCBSMT Your Way

More Information

BCBSMT offers one-time text message programs as well as subscription text services on the short codes 37616 and 33633. These text messages may be either transactional alerts or contain informational content.

BCBSMT offers these text programs to provide information or resource links on some of the following but not exclusive topics: member coverage and health insurance education. Health related information provided is not meant to replace professional medical advice. Transactional information provided is valid only at the time the text message is sent and may change at a later time.

Some text message programs may include two-way text communications between BCBSMT and you. We take all appropriate measures to ensure the security of the information you send to us in these programs.

Text Messaging Terms and Conditions:

BCBSMT Short Codes are 37616 and 33633. BCBSMT reserves the right to change the Short Codes.

Not all mobile devices may be supported, and messages may not be deliverable in all areas. BCBSMT, its service providers, and mobile carriers are not liable for delayed or undelivered messages.

Notifications sent via automated text message.

Message and data rates may apply.

Message frequency is recurring and varies based on user subscriptions and account setup.

You can opt-out of BCBSMT text messaging (SMS) programs at any time by texting STOP to cancel. A confirmation message will be sent back to you.

To request support at anytime, text HELP for help. For additional support, you can also call the customer service number on your member ID card.

None of your benefits or coverage are affected by your decision to receive text messages or not.

Messages will be sent to the phone number provided. In the event that you change or deactivate your mobile phone number, you agree to notify BCBSMT by the means described above.

View the BCBSMT Privacy Policy and full terms and conditions.