Here are some things you can do while you wait for your coverage to start.
Follow your health plan application's progress. Also learn if you'll need to provide anything else. Log in to Application Tracker.
Don't forget, your application is not complete until you make your first payment. If you haven’t already, go ahead and make your first premium payment.
You can search for an in-network doctor and select a primary care provider (PCP) if you have an HMO health plan. Find my doctors on Provider Finder®.
After you make a payment, we usually need 48 hours to process your application. Then, you should start receiving your Welcome Letter or Email and other materials like:
If you applied for a health plan, or chose a new plan during the Special Enrollment Period (SEP), you should get your new member ID cards once your payment is received and application is processed.
It has details like your policy number and our Customer Service phone number.
If you have a PPO health plan, you and any covered dependents will get member ID cards in your name only. If you have an HMO plan, any covered dependents will get an ID card with their name and yours.
Just like your member ID card, you should get your Member Kit after both your payment and application get processed.
You'll get the specifics you need for your 2021 health care coverage, such as your Plan Benefit Book. Your book will include details on what’s covered with your plan.
You’ll also find helpful information and forms including:
If you'd like to see more details now, please review your Member Guide.
BAM lets you securely manage your health plan online and review your claims. After using the details on your member ID card to sign up, you can:
Using our mobile app lets you: